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Privacy and cookie policy

Privacy and cookie policy

Privacy statement

AB Transport, based in Oudeschild, is responsible for the processing of personal data as presented in this privacy statement.

Contact information

AB Texel
Schilderweg 263
1792 CJ Oudeschild
info@abtexelgroup.com

Personal data that we process
AB Texel processes your personal data because you make use of our services and/or because you yourself provide us with this information. An overview of the personal data we process is presented below:

  • First and last names

  • Sex

  • Address

  • Phone number

  • Business email address

  • IP address

  • Other personal data that you actively provide to us, for example by creating a profile on this website, in correspondence, and/or by telephone.

  • Location data

  • Details of your activities on our website.

  • List of customer contact details via an app.

  • Internet browser and type of device

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data on website visitors under 16 years of age, unless they have permission from their parents or guardians. However, we are unable to check that a visitor is over 16. We therefore advise parents to be involved in their children's online activities, to avoid data on children being collected without parental permission. If you believe that we have collected a minor’s personal data without such permission, please get in touch with us by e-mail and we will delete this information.

For what purpose and for what reason do we process personal data
AB Texel processes your personal data for the following purposes:

  • Drafting and executing an agreement/assignment.

  • Conducting transactions and sending account statements.

  • Marketing activities

  • Supplier management

  • Product development

  • In order to comply with legislation

  • AB Texel analyses your behaviour on the website in order to improve the website and to tailor the products and services offered in line with your preferences.

  • AB Texel tracks your browsing behaviour across different websites, to help us tailor our products and services to your requirements.

  • AB Texel also processes personal data if we are legally required to do so, for example data that we require for our tax return.

Automated decision-making
AB Texel does not use automated processing to make decisions on matters that could have (significant) consequences for individuals. These are decisions made by computer programmes or systems, without a human (e.g. an employee of AB Texel) being involved.

How long we retain personal data
AB Texel does not retain your personal data for longer than is strictly necessary to fulfil the purpose for which it was collected. We apply the following retention periods for the following (categories of) personal data:

Personal details Reason  
First and last names To be able to address you appropriately when returning your call or sending you an e-mail or letter  
Sex To address you appropiately  
Address To write you by post if necessary  
Phone number To be able to phone you, in special cases   
E-mail adress To be able to reply to you or, in you have given consent, to send you a newsletter  
IP adress To determine your location, when you visit the website  
Details of your activities on our website To analyse for the purpose of website optimalisation  

Sharing and transfer of personal data
AB Texel can share your personal data with organisations that are engaged to carry out the agreement. These engaged organisations are given access only to the personal data required in order to carry out their task, such as your name or perhaps a telephone number.

AB Texel makes use of software programmes for the proper performance of its activities. The suppliers of these software programmes have access to personal data. To be able to guarantee lawful processing by these suppliers, AB Texel has concluded processing agreements with these suppliers.

AB Texel does not sell personal data to third parties. In addition, ABTexel will not pass on any personal data you provide to it to third parties for their direct marketing purposes.

Data security and integrity
AB Texel has drawn up a security policy and has implemented measures to protect personal data from unauthorised loss, misuse, alteration or destruction. Access to your personal data will be strictly limited to those who are involved in providing services to you on AB Texel's behalf or who are otherwise authorised to do so in the context of privacy legislation. Those individuals who have access to personal data are required to maintain the confidentiality of such information.

Statistical research
AB Texe; aims to provide you with websites and/or applications of the highest quality. In order to do so, AB Transport Group must conduct regular statistical research so that it can adjust its websites and/or applications where required.

AB Texel can make use of your information for this statistical research. Only specially designated AB Texel employees are able to access your information for this purpose. The research results are always aggregated. This means that the data in the research results cannot be traced back to you personally.

Inspecting, correcting or deleting data
You have the right to inspect, correct or delete your personal data. You also have the right to withdraw your consent to the processing of your data or to object to AB Texel processing your personal data, and you have the right to data portability. This means that you can submit a request to us to send a computer file of the personal data we hold on you, either to you or to another organisation of your choice. You can submit a request to inspect, correct or delete your personal data, or for the transfer of your personal data, or request to withdraw your consent or object to the processing of your personal data, by writing to info@abtexelgroup.com. We ask that you to send a copy of your proof of identity with the request, so that we can be certain that you are the individual making the request. In this copy, black out your passport photo, MRZ (machine readable zone; the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but no later than within four weeks. AB Texel would also like to inform you that you have the opportunity to lodge a complaint with the national supervisory authority, the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

How we secure personal data
AB Texel takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If, despite this, you feel that your data is not secure or there are indications of misuse, contact us at info@abtexelgroup.com. AB Texel has taken the following measures to secure your personal data:  

  • Security software, such as a virus scanner and firewall.

  • TLS (formerly SSL). We use a secure internet connection to send your data. This can be seen in the 'https' in the address bar, along with the padlock in the address bar.

  • DKIM, SPF and DMARC are three internet standards we use to ensure that you do not receive e-mails in our name that contain viruses, are spam, or are intended to obtain personal (login) data.

    DNSSEC is an additional security measure (in addition to DNS) for converting a domain name (#company_website) to its associated IP address (server name); it carries a digital signature. You can have this signature checked automatically. By using this, we prevent you being redirected to a fake IP address. This can be tested on internet.nl. 

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